I ordered a bucket hat in early March ORDER BL6820, I received an email shortly after saying the hat had been sent and was provided with a tracking number. The hat never arrived and the tracking number provided says the order hasn’t been sent.
I’ve left multiple messages on their answering machine which sounds like an overseas call centre and also sent multiple emails. I have received no reply to anything so can only pressure they have no intention of resolving this now that they have my money. So disappointed that this has happened.
Luckily I paid with PayPal and have logged this as a fraudulent transaction.